Membership FAQs

Frequently asked questions about Connex Membership:

Join as a Retailer or Supplier by completing the online application. Contact the Membership Team at if you have any questions.

For a complete listing of the Membership categories and associated dues, please review the Multi-Site/Retailer Corporate Member or the Supplier Corporate Member pages. Payment in full (by check or credit card) must be received prior to receiving access to member benefits.

The email address provided to Connex (company email address required) upon joining is your user login to access the Connex member website. If you do not know or have forgotten your password, simply click the “Forgot Password” link and the system will send you an email with a temporary password. For problems using the online system, please contact Membership at 972-231-9810 or send an email to

When the membership has been successfully processed, the primary member will receive an email receipt for the company’s membership. If you do not receive an email, you may contact Connex or send an inquiry to

A Primary Member must be appointed for your company. This individual serves as the point person for all Association communications and is the only voting representative for your company with authority to make changes to the membership. All fields must be completed for processing.

The Primary Member (or main point of contact) is the only member able to make changes to the company’s account. If the status of the primary member’s role changes, the next highest decision-maker/member can make the request. Changes to your company’s membership account can be done by the Primary Member logging into the account or sending an email to

Yes! Members receive discounted rates on conferences, events, educational opportunities such as webinars, academic alliance courses, and other products and services.

Only members have access to our membership directory. Simply login with your username/password to enter the members-only section of this website. Once you do you will have a search tool that will allow you to filter and search for the companies you would like to target.

You cannot pull a complete list. You must search for the companies you would like to contact in the members-only directory using your member login and password.

Connex has an Online Buyer's Guide that is easy to use and searchable by geographic location, trade/service, service area or company name. You may also use the member directory (company and individual) by logging in and searching by member type and trade/service.

Additional Questions?

Contact or call our dedicated membership staff at 972.231.9810 Monday through Friday from 8:30 AM to 5:00 PM Central time for assistance.