2020-2021 Board of Directors

Connex is governed by a volunteer Board of Directors who are career professionals working in the industry, selling to and/or servicing retail and multi-site facilities. The 2020-21 Board consists of 11 Directors: seven multi-site facility members and five supplier members who serve three-year rotating terms. In addition, three alternates, two multi-site facility members and one supplier member, serve as non-voting Board Members available to step into a Board seat should a vacancy occur on the Board during a term.

For more information on the Connex Board of Directors Nomination/Application process please visit our Board of Directors Nomination/Application page.

2020-2021 Board

Jordan Campbell


Manager of Architecture Preservation – Bottega Veneta


Anthony Armato

Vice Chair

Director, Facilities & Energy Management - ULTA Beauty

Anthony currently serves as the Director, Facilities & Energy Management for ULTA Beauty in Chicago, IL. Anthony’s relationships, professional work experience, post graduate education and community involvement positions him well to add value and perspective to the Connex Association Board of Directors. His professional work experience includes Retail (Big Box to Specialty), Warehouse, Distribution, Grocery, Healthcare, and work as a service provider. (Facilities, Construction, Store Operations, Energy & Sustainability, Safety, and various support roles)


Grant Baecker


President - Authority HVAC

Grant Baecker has been an executive in the real estate services industry for 16 years. Grant co-founded his current company, Authority HVAC in 2006 and led it from start-up to one of the industry’s leading national and self-performing HVAC companies. As a Connex board member, Grant works to position the association to capitalize on the industry trends occurring over the next 10 years. In his free time, Grant enjoys spending time with his family.


Jaclyn Frenzel


President - OnSite, Inc.

Jaclyn currently serves as the President and Chief Growth Officer for OnSite, Inc. an international (multi-site) cleaning management firm. In 2010, Jaclyn was named partner and became a leader in one of the few Minority & Women-Owned businesses within the Multi-Site Management Industry.

Her professional work experience, over the last 15 years, includes: strategic marketing campaigns, regulatory change, global program development, and facilities maintenance (big box, retail, restaurant, healthcare, grocery & childcare). Among her accomplishments, Jaclyn helped shape the landscape for home construction through regulatory influence, in California, during her tenure with the Building Industry Association; was named one of Central California’s, “Influencers under 40” by San Joaquin Magazine; actively volunteers for regional women’s & youth organizations; served as the Chair of the Connex Membership and Networking Committees (2016/2017), and was awarded the prestigious PRSM/Connex Vendor of the Year (2015). Jaclyn’s educational and professional background lend to her unique ability to find consensus among groups and bring people together to influence change.


Myriah Kingen

Immediate Past Chair

Portfolio Director, Genesis Facility Services, DaVita, Inc.


Steve Andrews

Director - Multi-Site

Vice President, Centralized Facilities – Public Storage

Twenty-year Facilities veteran, Steve Andrews, is Vice President, Central Facilities for Public Storage. Throughout his career his fiscal responsibility has spanned $225+ million dollars with oversight of 5,000+ locations. His successful track record includes spearheading positive change across all assigned areas, including fiscal, logistical, and operations. His areas of expertise include capital expense management. Identifying and implementing cost savings initiatives. He previously served on the Connex Mid-Year Committee and was Co-Chair of the Conference Committee.


Patricia Bacigalupo

Director – Multi-Site

Store Maintenance Director – Gap, Inc.


Kirk Beaudoin, RFMP, FMA

Director - Multi-Site

Senior Facilities Manager - Adidas

As Senior Facilities Manager, Kirk manages the 2-person facilities department overseeing their 235-store portfolio. Living by the ‘Never Stop Learning’ mantra, he earned numerous designations over the years, and is very involved in the industry, serving on committees since he joined PRSM in 2006. Kirk previously served on the PRSM Board (2013-16) and as President (2014-15). Kirk was honored to be named PRSM Retailer of the Year (2013), and Facility Executive of the Year (2018). His message to everyone; Don’t be good - Be Great!


Sean Coakley

Director – Multi-Site

Director of Facilities – Weight Watchers


Tom Buiocchi

Director - Supplier

CEO - ServiceChannel

Tom Buiocchi joined ServiceChannel in 2014. Tom has more than 30 years of experience leading growth companies in both technology and energy services, including Jeda Networks (interim CEO), Drobo (CEO), Mohr Davidow Ventures (Executive in Residence), Brocade Communications (CMO), Rhapsody Networks (VP Marketing), FMES (co-founder and COO), and Hewlett-Packard. Tom has a Bachelor of Science in Electrical Engineering from Union College and a Master of Business Administration from Northwestern’s Kellogg School of Management.


Kim Goei

Director - Supplier


Kim Goei leads Fexa's operations and delivery teams driven by a passion for innovation and genuine partnership. Kim began her career in retail, lending her leadership talents to Anthropologie, Reading International, Pier 1 Imports, and Virgin Group. Prior to joining the Fexa family Kim founded Goei Group, a boutique consulting group catering to facilities maintenance and technology companies’ growth initiatives. Kim earned her BA from the University of California, Los Angeles, and her Master’s from New York University.


Mandy Rennehan

Director – Supplier

CEO & Founder – Freshco

Mandy Rennehan (a.k.a. Bear) is called the Blue-Collar CEO™ for her ability to seamlessly navigate between the white- and blue-collar worlds, and to respectfully ‘tell it like it is’. Mandy is a multiple award-winning entrepreneur, philanthropist, and trade industry ambassador.

She left her hometown of Yarmouth, Nova Scotia, at 18 with a dirty hockey bag and an audacious dream. By 19, she founded Freshco, Canada’s #1, full-service, reconstruction and retail maintenance provider operating across Canada and the eastern United States serving clients like Anthropologie, Apple, Banana Republic, Home Depot, Lululemon, Nike, Restoration Hardware, Sephora, The Gap, Tiffany & Co., plus many more.


Karen Shriner

Multi-Site 1st Alternate

Sr. Real Estate Attorney – Weis Markets, Inc.


David Hughes

Multi-Site 2nd Alternate

Senior Director, Store Care – Walgreens


Steven Hearon

Supplier Alternate

President – BrandPoint Services

Steve Hearon was appointed President of BrandPoint Services in January of 2012. Prior to that Steve was the Vice President of Franchise Development for CertaPro Painters, North America’s largest franchised painting company, from 2005 through 2011, and prior to that Director of Operations for AAMCO Transmissions. Steve’s contracting and construction background dates back to 1992, when he obtained his BSBA from Bucknell University and immediately opened his own contracting business. His 25 years of business management bring effective customer needs analysis, strong operating systems, and quality execution in the field. Steve’s vision for BrandPoint is to consistently deliver “painless and seamless” solutions to our clients, so they come back to us year after year, for all of their construction service needs.