The principles of two firms, Stormy Friday (The Friday Group) and Doug Kincaid (Applied Management Engineering) have come together to develop this course, “Building a Healthy FM Team.” As leading experts in establishing standards for creating FM organization that excel in service delivery work, these leading-edge modules explore how to determine your staffing needs, tools to recruit and retain staff and developing a plan for long-term success.

This course consists of 4 modules.

Module 1: Assessing Skills Needs and Gaps for Current and Future Staff within FM Organizations
Module 2: Tools and Techniques for Recruiting FM Staff
Module 3: Creating a Professional Development Strategy for the FM Organization
Module 4: Building a Legacy FM Team

Learning Objectives

• Link skills to FM Business Practices
• Conduct a SWOT analysis
• Identify the knowledge, skills and abilities (KSA) necessary to support your FM organization
• Conduct a Gap anaylsis
• Create a plan to close the skills gaps
• Develop a marketing strategy, to deliver to target audiences, for closing the skills gap

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