Professional Retail Store Maintenance Association and ITN Productions

Professional Retail Store Maintenance Association and ITN Productions


NOVEMBER 1, 2018

As consumer preferences and expectations evolve, chain retail stores increasingly serve as cornerstones of communities and commercial centers. Innovative retail chains are incorporating new services and features to meet these consumer expectations, making stores destinations where customers can eat, retrieve packages, get medical attention, and have unique entertainment experiences.

At the same time, facilities management is undergoing a renaissance, driven by a realization that well designed, maintained and managed properties drive consumer satisfaction, operating profitability, and community standing. Today’s multi-site facility managers use data-driven analytics to optimize performance for dozens to hundreds of stores, combined with service and attention to the unique needs of each location. 

In a unique communications partnership, the Professional Store Maintenance Association (PRSM) and ITN Productions are partnering to create a vibrant video series that will showcase the people, processes and organizations that are leading the changing nature of facilities management.  Drawing upon ITN’s 60-year heritage and expertise in storytelling, the program will go on-location at some of the nation’s leading retail locations and commercial centers to highlight industry-leading practices, document the advancements in facilities management, and illustrate how facilities managers create and maintain positive, engaging spaces that support brand affinity and long-term customer loyalty. The series will also profile retail and multi-unit facilities management field as a career with exciting and fulfilling growth opportunities. 

Managing Places: The Evolving World of Multi-Site Facilities Management will be an in-depth, online program featuring interviews, news items and sponsored editorial profiles of leaders and key organizations essential to the future of multi-unit consumer spaces. The program will be premiered at PRSM’s National Conference, April 29 – May 1, 2019 in Denver, CO.

Bill Yanek, Chief Executive Officer, PRSM, said: “PRSM is proud to represent the most influential, forward-looking multi-site companies that are leading the evolution of the in-person consumer experience. PRSM is committed to supporting and telling the stories of the facilities managers that are the behind-the-scenes champions essential to exceptional on-the-ground experiences.”

Bruce Condit, Vice President, Communications and Public Affairs, PRSM, said: “As retail evolves, PRSM members face new challenges – from supporting in-store fulfillment of online orders, to managing spaces that serve multiple consumer needs under one roof. We believe this program will provide new insight, tools, techniques and partners that can help deliver exceptional experiences and great bottom line results.”  

Greg Melia, CAE, Vice President of Program Development for Industry News USA, said “We are thrilled to be partnering with PRSM to spotlight growth and innovation in multi-site facilities management.  We hope this program will inspire new ideas as well as help attract a new generation to a career in multi-site facilities management.”  

For more information, or to participate in the program, please contact Jacob Horowitz, ITN Productions Program Director (646-856-5347 or


PRSM Association, the authority on Retail and Multi-site Facilities Management, is the leading membership organization for retail facilities and vendor professionals. PRSM empowers the Retail Industry facilities management with best practices, benchmarking, education, discussion forums and trusted partnerships. Chartered in 1995, and with approximately 950 member companies, PRSM community values are founded on a spirit of innovation, resourcefulness, the quest for knowledge and ethical business relationships. Members depend on PRSM to help them achieve greater success and a competitive advantage through quality programs and resources.

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About ITN Productions

ITN Productions is ITN’s creative production hub producing content for the business, commercial, broadcast and digital sectors. Industry News forms part of this offering and is a communications tool for leading industry bodies and national associations produced in a broadcast news program format, including interviews, news items and sponsored editorial profiles.

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ITN is a world-class production company made up of two business divisions: Broadcast News and ITN Productions. It provides:

·       Daily TV news programmes for UK commercial public service broadcasters ITV, Channel 4 and Channel 5

·       TV programmes across factual, entertainment and current affairs for national and international broadcasters

·       TV commercials and branded content

·       Sports live coverage, clips and programmes

·       Digital content services, including licensing on-the-day news and short form content for online and mobile.


ITN: Trusted to Tell the World’s Stories