Online Training Courses

ConnexFM provides committed, dedicated retail facility management professionals with basic technical trade knowledge that is valuable in the marketplace. Our online courses provide step-by-step information on the fundamentals of facilities management.

You can sign up online using your ConnexFM account for any of our online education courses listed below. Please email education@connexfm.com if you have questions are would like to request additional information.

Explore Current Courses...

Sustainability

This course was created by, Sanne Anvelink, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. Sanne studied Facility Management and has a master’s degree in Change Management. She has worked with several Facility Management suppliers and has used this knowledge in her role as a teacher Facility Management at one of The Netherland’s universities. In recent years, Sanne has trained numerous Facility teams across the globe and created many different training programs to help even more professionals online.

Many Facility Managers ask us: where do I begin? This course is basically Sustainability 1.0, explaining the basics of Sustainability practices for Facility Managers. It also includes a lot of tips & tricks on where to begin (small) and shares best practices and examples. The purpose of this course it to provide the participant with a basic understanding of what it takes to implement a Sustainability Strategy.

Pricing
Members: FREE FOR MEMBERS

Smart Buildings

This course was created by, Sanne Anvelink, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. Sanne studied Facility Management and has a master’s degree in Change Management. She has worked with several Facility Management suppliers and has used this knowledge in her role as a teacher Facility Management at one of The Netherland’s universities. In recent years, Sanne has trained numerous Facility teams across the globe and created many different training programs to help even more professionals online.

This course can stand alone or be considered the advanced follow-up course to ConnexFM's Sustainability online course. Throughout this course we go over what Smart Buildings are, how you can start (small) with creating one yourself and what the pros and cons of that are. We also dig into certification for (Smart) Buildings and whether that's for everyone.

Pricing
Members: FREE FOR MEMBERS

Facility Department Audit

This course was created by, Sanne Anvelink, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. Sanne studied Facility Management and has a master’s degree in Change Management. She has worked with several Facility Management suppliers and has used this knowledge in her role as a teacher Facility Management at one of The Netherland’s universities. In recent years, Sanne has trained numerous Facility teams across the globe and created many different training programs to help even more professionals online.

Many Facility Managers have some sort of KPI's, but don't have a full dashboard or accurate picture of how their department is functioning. This online course was created to help Facility Managers audit their own department. Analyzing their strategy, their team, their daily work, but also their supplier's performance and processes.

Pricing
Members: FREE FOR MEMBERS

The Value of Facility Management

This course was created by, Yvet Brummelhuis, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. With years of experience in teaching and training Facility Management at Dutch universities, as well a many international organizations, Yvet is excited to pass along what she witnesses in daily practice.

How can you prove Facility Management is an added value to the core business? In this course, we will share 10 elements you can use to prove the added value of the facility department to senior management. Cost Control - Risk Control - Customer Satisfaction - Innovation – Productivity - Real Estate Value - Flexibility - Image - Culture - Sustainability

Using the guided questions in our Value-Add Template, discover the added value within your organization, bridge the gap between your current situation and where you want to be in the future, then create an action plan that will ensure you have what you need to prove Facility Management is an added value to the core business.

Pricing
Members: FREE FOR MEMBERS

Outsourcing

This course was created by, Sanne Anvelink, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. Sanne studied Facility Management and has a master’s degree in Change Management. She has worked with several Facility Management suppliers and has used this knowledge in her role as a teacher Facility Management at one of The Netherland’s universities. In recent years, Sanne has trained numerous Facility teams across the globe and created many different training programs to help even more professionals online.

This is an extensive course that begins with some basic information on Outsourcing (why, when, etc.) and then digs into the details of it. We discuss how to select the right partner, what types of partnership to hold with your suppliers and why, which pitfalls to avoid and how to lead your team through a transition period once the new supplier is on board.

Pricing
Members: FREE FOR MEMBERS

Getting Started in FM

This course was created by, Yvet Brummelhuis, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. With years of experience in teaching and training Facility Management at Dutch universities, as well as many international organizations, Yvet is excited to pass along what she witnesses in daily practice.

The name says it all really: Get Started in FM. We take a general, and broad, approach to explain the basics of our amazing industry. Some facts & figures, what to expect as a Director of Chaos as we'd like to call it, but also: what competencies do you need to develop, what does a typical FM structure look like and what could be a potential career plan?

Pricing
Members: FREE FOR MEMBERS

Data in Facilities Management

This course was created by, Yvet Brummelhuis, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. With years of experience in teaching and training Facility Management at Dutch universities, as well as many international organizations, Yvet is excited to pass along what she witnesses in daily practice.

Data is critical for understanding where your facilities management processes and procedures stand, plus how to set improvement goals and measure them. This online education course, Data in Facilities Management, concentrates on identifying useful data within your organization and how to build a comprehensive dashboard to monitor important data for improved performance.

Pricing
Members: FREE FOR MEMBERS

Space Management & Planning

This course was created by, Yvet Brummelhuis, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. With years of experience in teaching and training Facility Management at Dutch universities, as well as many international organizations, Yvet is excited to pass along what she witnesses in daily practice.

We often see Facility Managers who are in charge of the space planning on an operational level, without having that strategical thought behind it. This course is about why a strategic approach to space planning is so important and how you set up a Space Strategy for yourself. We will take a look at the different layers bringing into to focus space plans, floor plans, furniture plans, etc. making sure we go through the entire space planning process.

This is a great course for any Space Planner seeking to learn more about the basics, or any Facility Manager wanting to expand their knowledge behind strategic Space Management.

Pricing
Members: FREE FOR MEMBERS

Leadership in FM

This course was created by, Sanne Anvelink, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. Sanne studied Facility Management and has a master’s degree in Change Management. She has worked with several Facility Management suppliers and uses this knowledge in her role as a teacher of Facility Management at one of The Netherland’s universities. In recent years, Sanne has trained numerous Facility teams across the globe and created many different training programs to help even more professionals online.

Great leadership is crucial! We all make mistakes, but it takes a leader to deal with it in the right way. This course is all about how to lead by example through different situations. We discuss if and how leadership in Facility Management is different from other sectors. Also, the course is aimed at students defining their own leadership skills and characteristics, to understand their leadership abilities better. This course is aimed at anyone that is or wants to be a leader in our sector.

Pricing
Members: FREE FOR MEMBERS

Strategic Asset Management

This course was created by, Yvet Brummelhuis, co-founder of The World of YES. a Dutch organization that specializes in development schemes for Facility Management professionals worldwide. With years of experience in teaching and training Facility Management at Dutch universities, as well a many international organizations, Yvet is excited to pass along what she witnesses in daily practice.

This course is perfect for anyone looking to learn more about strategic asset management or wishing to professionalize their strategic asset management. This course covers the basics, but also examines how to gain more control over the assets you have. Throughout this course you will be shown how you can maintain your assets better and smarter. How to ensure you have a complete overview of all assets and how to manage them, so you can save time and money!

Pricing
Members: FREE FOR MEMBERS

Building Your FM Department

This course was created by the president of FM360, LLC, John Rimer, CFM. John has over 20 years’ facility management experience in a variety of capacities and industries. Using his breadth of knowledge and diverse expertise, John has developed this comprehensive online educational series. During this course, he will take you through the steps of building a facilities department. Whether you are starting from the ground up or trying to dig out, these condensed sessions will provide practical instructions, useful homework, and resources that will help you assemble, sell, and implement a plan to move forward.

This course includes 9 modules:

Getting a Lay of the Land
Make a Plan
Plan for Facility Operations & Maintenance
Plan Staff Development
Emergency Response Management
Plan for Replacement
Work Smarter through Facilities Technology
Selecting and Implementing Technology
Budgeting for Success

Pricing
Members: $495 FREE FOR MEMBERS

Building a Healthy FM Team

The principles of two firms, Stormy Friday (The Friday Group) and Doug Kincaid (Applied Management Engineering) have come together to develop this course, “Building a Healthy FM Team.” As leading experts in establishing standards for creating FM organization that excel in service delivery work, these leading-edge modules explore how to determine your staffing needs, tools to recruit and retain staff and developing a plan for long-term success.

This course includes 4 modules:

Module 1: Assessing Skills Needs and Gaps for Current and Future Staff within FM Organizations
Module 2: Tools and Techniques for Recruiting FM Staff
Module 3: Creating a Professional Development Strategy for the FM Organization
Module 4: Building a Legacy FM Team

Learning Objectives:

Learn how to create a gap analysis that will aid your plan for developing your team.
Learn how to build your recruitment strategy and create the team you need.
Identify the best venues for education and training and sell the needed budget to senior executives.
Learn how to share your organizations cross cultural staff goal-setting skills and information sharing.

Pricing
Members: $695 FREE FOR MEMBERS

Competencies of Facilities Management in Multi-Site & Retail

The Competencies of FM is an intermediate online education course that features eight comprehensive courses of general skills needed for facilities management professionals. The series, developed by Michel Theriault, Principal, Strategic Advisor, FM Insight Consulting Ltd. has updated information previously found in the “RFMP Study Courses.”

Courses include:

Managing Routine and Emergency Repair/Replacement Processes
Preventive Maintenance
Managing a Project Roll Out
New Store Turnover
Closing an Existing Store
Maintaining Accurate Database Information
Managing Assets
Executing a Disaster Management Plan

Pricing
Members: $495 FREE FOR MEMBERS

Retail Facilities 101

ConnexFM’s goal is to provide committed, dedicated retail facility management professionals with basic technical trade knowledge that is valuable in the marketplace. The Retail Facilities 101 Curriculum is a comprehensive curriculum of specific and practical trade information about the multi-site retail facilities environment. It is based on an outline that includes the essential trade concepts required of a competent retail facility professional.

The curriculum ensures all subject matter, learning objectives and key terminology are covered in a comprehensive manner and provides for increased learning and comprehension by the participant. The curriculum is a “living document,” reviewed and updated on regular intervals, so it remains a dependable source of specific and current practical knowledge.

Who Should Attend?

FM professionals who need to increase basic knowledge in a specific trade
Seasoned professionals transitioning into the FM role
Young professionals entering the FM field

Earn Your Certificate of Completion – The steps are easy!

1. Plan your training over a 12- month period;
2. Register for course(s); and
3. Attend and complete the evaluation(s).

Pricing
Members: $300 FREE FOR MEMBERS

The Unfiltered Truth: HVAC Air Filtration Series

The COVID-19 Pandemic has resulted in a surge of questions, recommendations, and code-required changes with respect to indoor air quality. Increased ventilation, higher efficiency air filters, bi-polar ionization, and ultraviolet germicidal irradiation are now being considered (and implemented in some cases) by building operators. Join us for this three-part series, where HVAC experts share the indoor air quality knowledge you need to help make the right decisions for your facilities!

Part 1: Learn the fundamentals of HVAC air filtration and filter options. Discover what considerations to make when choosing a filter based on your needs and the impact on your HVAC system.
Part 2: Dig deeper and uncover the unfiltered truth on the immediate and long-term effects that increased filtration can have on HVAC equipment operation, maintenance requirements, and costs, as well as equipment modifications that may be required to accommodate higher efficiency filters.
Part 3: Join our HVAC experts in this session for an advanced, technical review of HVAC unit airflow and how different levels of filter efficiency can increase indoor air quality & affect equipment operation. Gain additional insight on the effects and cost considerations of increased ventilation and other methods of increasing indoor air quality.

Pricing
Members: FREE FOR MEMBERS

Questions

Contact education@connexfm.com for more information about our knowledge resources.